Returns & Exchanges

At HyperX, we stand behind our gear with a 30-day money-back guarantee for all products purchased directly from our online store. If you are not completely satisfied with your high-performance peripherals, we provide a streamlined process for returns and full refunds.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Print Prepaid Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and insured.

• 3.
  Package Your Gear

  Place the product in its original packaging including all cables, accessories, and manuals to ensure a full refund credit.

• 4.
  Ship and Refund

  Drop off the package at any authorized carrier location; your refund will be processed to the original payment method within 7-10 business days of receipt.